Security centre
Your information
deserves extra care.
A few consistent habits can help protect your account access and reduce the risk of responding to a fraudulent request.
Pause before you respond.
Treat unexpected requests for passwords, one-time codes or urgent payments with caution. Pressure to act immediately is a reason to stop and verify independently.
Use a trusted route.
Open the official website directly or use a previously verified support channel. Do not rely on contact details supplied in a suspicious message.
Protect your devices.
Keep software updated, use unique passwords and enable additional verification where available. Avoid banking on shared devices.
If you think something is wrong.
Contact the actual account or card provider through its official security channel promptly. If your credentials may be exposed, follow the provider’s account-recovery process from a trusted device. Review recent activity and preserve relevant messages for investigation.
What not to send through this website.
Do not send passwords, one-time codes, full account numbers, card details or identity documents through the general enquiry form. Edge Financial’s information website does not authenticate transactions or reset banking credentials.
Check the destination before signing in.
The Online Banking Login button should lead to an authorised service configured by Edge Financial. Confirm the address and secure connection before entering credentials. If access is not connected, this site will display an availability message instead of a login form.
Have a website security question?
For account-specific incidents, contact your account provider through its official urgent support channel.